Online Meal Orders
  • How do I place an Order?
    1. Enter student information.
    2. Choose available meals for purchase from the meal schedule.
    3. Enter payment information.
    4. Complete checkout and receive e-mail receipt.
    5. For changes, cancellations, or order refunds, please refer to the e-mail receipt.
  • Frequently Asked Questions

Q: Can I place an order for the entire month, week, or each day?

A: This new online ordering system gives parents complete flexibility.  You can place an order for the entire month; or daily, if you prefer.  You may order up to 8:00 a.m. on the day of service.

Q: Can a parent change the item they have chosen for a particular day?

A: If a parent needs to change a child’s meal, they would have to e-mail the Food Service Director, who can make that change for them.  This cannot be done online for an order that was already placed.

Q: What type of confirmation will parents receive regarding their orders?

A: After a parent places an order, they system will automatically generate an e-mail with the details of their order(s).  It will indicate the meal choice ordered on which day and the price of that meal. 

Q: What happens on a Snow Day?

A: The school policy will be to issue credits automatically for all students who place an order on a day that the school is closed, due to inclement weather.  There is no need for a parent to take any further action on those days.

Q: Can my child continue to order a second slice of pizza?

A: Yes, this is one of the menu choices.  You will see, when placing an order, a one-slice pizza meal, as well as a two-slice pizza meal.

Q: Can faculty and staff participate in the program?

A: Yes. Any staff member can enter information for an order, similar to a student and then choose “Staff” when indicating which homeroom class they are in.

  • Refund / Return Policy

All orders can be cancelled up until 8 a.m. the day of.  A refund will be processed and will be refunded to the method of payment used.  To cancel a meal and/or request a refund, please contact the School Food Service Director, Melissa Menkin, at foodservice@cranfordschools.org.

  • Special Dietary Needs (Allergies)

The cafeteria operation is peanut/tree nut aware and items that list peanuts or tree nuts in the ingredient label are not used in production of the elementary meals. 

The Food Service department is committed to working with children with allergies so they can participate in the lunch program and have a positive experience.  Our Food Service Director is in charge of the production and distribution of these meals.  She has been trained in allergy sensitivity and food safety.  Parents of students with food allergies are encouraged to contact the School Food Service Director, Melissa Menkin, at foodservice@cranfordschools.org or 908-709-6288 for additional information and/or support.

  • Privacy Policy

Pomptonian Food Service has created this privacy statement because we believe you have the right to a safe, secure, online experience.  We are committed to both protecting your privacy and informing you how information from you will be used.  If you still have concerns or questions after reading this policy, please let us know, using the contact information below.

We collect the information you provide in order to provide the service of ordering meals online for you.

Pomptonian Food Service does not sell, rent, or give away your information to anyone.  All information submitted online to order meals from the website remains the property of Pomptonian Food Service and will not be shared with any other entity unless clearly stated online.

If required to disclose information in order to comply with laws, regulations, search warrants, subpoenas, or court orders, we will advise you if legally permitted to do so.  Payment information submitted through the website is encrypted for your protection using industry standard 128-bit or greater Secure Socket Layer certificate encryption technology.

  • Contact Information
Pomptonian Food Service
3 Edison Place Fairfield, NJ  07004
P – 973-882-8070
F – 973-882-6645